BAGUIO City is facing a shortage of skilled tourism workers as the industry continues to grow, according to the Baguio City Tourism Office (CTO).
“Establishments are having difficulty looking for additional workers due to the demand,” City Tourism Officer Aloysius Mapalo said on Thursday.
According to Mapalo, the city’s training centers must continue to equip workers with skills and re-train workers to meet industry demands.
Mapalo said that the demand for skilled tourism workers is rising as the tourism industry is picking up with more establishments and businesses cropping up in the city, as well as steadily growing tourist numbers.
“There are many more shops, big and small, that opened and others opening aside from the old establishments that already existed and resumed, that is why there is a big demand,” he said.
Mapalo added that the demand includes workers for food and beverage, housekeeping, service crew, barista, and others that are required in hotels, inns, restaurants, and coffee shops.
Training is necessary, according to Mapalo, as workers are being required to adapt to new systems of operations, especially with safety guidelines in the operation of various establishments.